FAQs and SHIPPING

FREQUENTLY ASKED QUESTIONS ABOUT SHIPPING

At our online store, we offer free shipping and a few shipping options to cater to your needs. If you have any questions, please refer to the following frequently asked questions:

Q: How long will my order take to arrive?

A: We process and prepare orders for shipping within 24hrs to 2 business days. Delivery times may vary between 3-8 business days from the time it is shipped out to delivery.

Q: How does shipping work?

A: Once you place an order, we work on it within 24hrs to 48hrs to process it. Our primary shipping method is priority mail USPS..

Q: How can I return an item?

A: Please refer to our Return Policy, available on our website. If you need further assistance, please send us an email at hello@shopnialuxe.com.

Q: How long will it take for you to reply to my message?

A: We aim to respond to all inquiries within 24-72 hours. Please note that during weekends or holidays, response times may be up to 5 days. Don't hesitate to contact us if you need any help. We're here for you!