FAQs and SHIPPING

 

FREQUENTLY ASKED QUESTIONS ABOUT SHIPPING

At our online store, we offer free shipping and a few shipping options to cater to your needs. If you have any questions, please refer to the following frequently asked questions:

Q: How long will my order take to arrive?

A: We process and prepare orders for shipping within 24hrs to 2 business days. Delivery times may vary between 5-8 business days from the time it is shipped out to delivery.

Q: How does shipping work?

A: Once you place an order, we work on it within 24hrs to 2 days to process it. Our primary shipping method is priority mail USPS..

Q: How can I return an item?

A: Please refer to our Return Policy, available on our website. If you need further assistance, please send us an email at info@shopnialuxe.com.

Q: How long will it take for you to reply to my message?

A: We aim to respond to all inquiries within 1-3 hours during business days. Please note that during weekends or holidays, response times may be up to 24 hours. Don't hesitate to contact us if you need any help. We're here for you!